Data protection

Privacy Policy

The responsible party within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Wolkenburg GmbH
Managing Director: Dr. Rudolf von Borries

Mauritiussteinweg 59
50676 Cologne

Tel: 0221 921326-0
Fax: 0221 921326-9

Email: datenschutz@wolkenburg.de

Purposes of data processing

We process your personal data only for the purposes stated in this privacy policy.

When you access our website, information of a general nature is automatically collected. This information (server log files) includes, for example, information about the browser type and version used, the operating system used, the user’s Internet service provider, the date and time of the access, the user’s IP address, and the like.

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

This information is technically necessary to provide the content requested by you from websites correctly and is mandatory when using the internet. It is processed primarily for the following purposes:

Ensuring a smooth connection setup of the website,
Ensuring the smooth operation of our website,
Evaluation of system security and stability, and
for further administrative purposes.

The legal basis for the temporary storage of the data and the log files is Art. 6(1)(f) GDPR.

We do not use your data to draw conclusions about your person. The recipients of the data are generally only order processors commissioned by us, if applicable.

We will only pass on your personal data to third parties in individual cases if:

You have given your express consent to this, ,
the processing is necessary for the execution of a contract with you,
the processing is necessary to fulfill a legal obligation or to carry out pre-contractual measures,
the processing is necessary to safeguard legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your data.

The aforementioned processing operations are based on Art. 6(1)(b) GDPR, Art. 6(1)(c) GDPR or Art. 6(1)(c) GDPR as the legal basis.

Cookies

The websites sometimes use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit ends. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can set your browser to be informed about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or generally, and to automatically delete the cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.

Cookies that are necessary for the implementation of the electronic communication process or for providing certain functions you wish to use are stored based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If other cookies (e.g., cookies for analyzing your browsing behavior) are stored, these are treated separately in this privacy policy.

Contact form

If you contact us by email or via our contact form regarding any questions of any kind, the data entered in the input form will be transmitted to us and stored. You grant us your voluntary consent for the purpose of contacting you. A valid email address is required for this purpose. This serves to assign the request and subsequently answer it. Required fields are marked with an asterisk (*). The provision of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

The legal basis for processing your data is Article 6(1)(a) of the GDPR. You can withdraw your consent at any time. This can be done by sending us an informal email. The legality of the data processing operations carried out up to the time of withdrawal remains unaffected by the withdrawal.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been completed). Compulsory legal provisions – in particular retention periods – remain unaffected.

Newsletter

If you wish to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. Other data is not collected or is collected only on a voluntary basis. We use this data exclusively for sending the requested information and do not disclose it to third parties.

The processing of the data entered into the newsletter registration form takes place solely on the basis of your consent (Article 6(1)(a) GDPR). You can revoke the consent given to store the data, the email address, and to use it to send the newsletter at any time, for example via the „unsubscribe“ link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter. After the newsletter has been unsubscribed, the data will be deleted. Data that has been stored with us for other purposes (e.g. email addresses for the member area) will remain unaffected by this.

CleverReach

This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service that can be used to organize and analyze the delivery of newsletters. The data you provide to us for newsletter subscription (e.g., email address) is stored on CleverReach’s servers in Germany or Ireland.

Our newsletters sent with CleverReach allow us to analyze the behavior of newsletter recipients. This includes, among other things, analyzing how many recipients have opened the newsletter message and how often a particular link in the newsletter was clicked. With the help of so-called conversion tracking, it is also possible to analyze whether a predefined action (e.g., the purchase of a product on our website) has been taken after clicking on the link in the newsletter. For more information on data analysis using CleverReach newsletters, please see: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.

Data processing is carried out based on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

If you do not want to receive an analysis from CleverReach, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter message. Furthermore, you can unsubscribe from the newsletter directly on the website.

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter, and after the newsletter has been unsubscribed, it will be deleted from both our servers and from CleverReach’s servers. Data that was stored with us for other purposes (e.g., email addresses for the member area) will remain unaffected by this.

For more information, please refer to the privacy policy of CleverReach at: https://www.cleverreach.com/de/datenschutz/.

Conclusion of a contract regarding the processing of order data

We have entered into a contract with CleverReach for the processing of order data and fully implement the strict requirements of the German data protection authorities when using CleverReach.

SSL encryption

To protect the security of your data during transmission, we use encryption methods (e.g., SSL) in accordance with current technology standards via HTTPS.

Deletion of data

We store your personal data only for as long as is necessary to achieve the purposes mentioned here or as provided for by the various storage deadlines stipulated by the legislator. Upon the termination of the respective purpose or the expiration of these deadlines, the corresponding data will be routinely deleted or its processing will be restricted in accordance with legal regulations.

Your rights regarding affected parties

As far as we process personal data about you within the framework of our website, you generally have the following rights under the GDPR, subject to the respective conditions:

Information about your personal data stored with us and its processing,
Correction of incorrect personal data,
Deletion of your personal data stored with us,
Restriction of data processing, unless we are not yet allowed to delete your data due to legal obligations,
Data portability, provided that you have consented to the data processing or have entered into a contract with us.

If you have given us your consent, you can revoke it at any time with effect for the future. The revocation of consent will not affect the legality of processing carried out based on the consent until the revocation.

You can contact the supervisory authority responsible for you at any time with a complaint. Your competent supervisory authority will depend on the state in which you reside, work, or where the alleged violation occurred.

Information about the right of objection under Article 21 of the General Data Protection Regulation (GDPR)

Individual case-specific right of objection

You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you that takes place pursuant to Article 6(1)(e) of the GDPR (data processing in the public interest) and Article 6(1)(f) of the GDPR (data processing based on a balancing of interests). This also applies to profiling based on this provision within the meaning of Article 4(4) of the GDPR.

If an objection is submitted, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.

The exercise of the aforementioned rights of the affected parties can be done in an informal manner and should be directed to: datenschutz@wolkenburg.de

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies expire after 30 days and are not used to personally identify users. When the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to that page.

Each Google AdWords customer receives a different cookie. The cookies cannot be traced back to the websites of AdWords customers. The information obtained using the conversion cookie is used to compile conversion statistics for AdWords customers who have opted for conversion tracking. The customers are informed of the total number of users who clicked on their ad and were redirected to a page equipped with a conversion tracking tag. However, they do not receive any information that would allow users to be personally identified. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” and the use of this tracking tool are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offerings and its advertising.

For more information about Google AdWords and Google Conversion Tracking, please see the Google Privacy Policy: https://policies.google.com/privacy?hl=de.

Google Maps

This page uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.

The use of Google Maps is carried out in the interest of presenting our online offerings in an appealing manner and facilitating the finding of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.

For more information about how Google handles user data, please see the Google Privacy Policy: https://www.google.de/intl/de/policies/privacy/.

Google YouTube

YouTube with expanded privacy protection
Our website uses plugins from the YouTube website. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

We use YouTube in expanded privacy mode. According to YouTube, this mode prevents YouTube from storing any information about visitors to this website before they view the video. However, the extended privacy mode does not necessarily preclude the sharing of data with YouTube partners. Thus, regardless of whether you view a video, YouTube establishes a connection to the Google DoubleClick network.

As soon as you start a YouTube video on our website, a connection is established with the YouTube servers. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after a video has started playing, YouTube can store various cookies on your device. With the help of these cookies, YouTube can obtain information about visitors to our website. This information is used, among other things, to compile video statistics, improve user friendliness, and prevent fraud attempts. The cookies remain on your device until you delete them.

If necessary, additional data processing operations may be triggered after the start of a YouTube video, over which we have no influence.

The use of YouTube takes place in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.

Further information about data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de.

Google reCaptcha

We use the Google reCaptcha service to determine whether a human or a computer is entering a specific input in our contact or newsletter form. Google checks the following data to determine whether you are a human or a computer: the IP address of the device used, the website you visit on our site that contains the captcha, the date and duration of the visit, the identification data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCaptcha areas as well as tasks in which you have to identify images. The legal basis for the described data processing is Art. 6 (1) f of the General Data Protection Regulation. There is a legitimate interest on our part in this data processing, which is to ensure the security of our website and to protect us from automated entries (attacks).

Automated decision-making

This website does not use automated decision-making, including profiling, in accordance with Article 22 of the GDPR.

Changes to our privacy policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. For your subsequent visit, the new privacy policy will then apply.

Questions about data protection

If you have any questions about data protection, please write us an email or contact us directly at:

Tel: 0221 921326-0

Email: datenschutz@wolkenburg.de

This privacy policy was created using the eRecht24 privacy generator (version 1.0.0 of 12.02.2018) and the Data protection declaration generator created by activeMind AG.